Use your Visa card to make purchases anywhere and you're protected from unauthorized use of your card or account information. With the Visa Zero Liability policy1, your liability for unauthorized transactions2 is $0-you pay nothing.
Shop safely online with your Visa card
Visa takes online security very seriously. The Zero Liability policy is one of the many ways that Visa protects you when you shop online.
Verified by Visa also enhances online shopping safety and security when you use a Verified by Visa password. It's safe and easy to use. To learn more about Verified by Visa, go to www.visa.ca/verified.
While Visa is committed to enhancing the security of Internet transactions, you can also help to protect yourself by following some common-sense e-shopper safety tips.
In addition, Visa also provides added protection to cardholders who shop online, by phone or mail, through the Visa E-Promise. The Visa E-Promise assures cardholders that if they have tried, and have been unsuccessful in resolving a dispute with an online, phone order or mail order merchant, they can contact their Visa card issuer directly to help resolve the credit card charge in question*. Get more information on the Visa E-Promise.
*Where the cardholder has lawfully cancelled their agreement with an online, phone, or mail order merchant; the item was not received; or the item is different from what was ordered.