Travelling with your Visa® Card

Travel tips

Whether you're travelling on business or taking a well-deserved vacation, there are ways you can make travel more secure, hassle free and enjoyable. Check out these tips for some practical suggestions.

Before You Go:

  • Check your cards. Know the expiry dates, account balance and amount of credit available to you. By doing this, you won't be caught short with a card that expires while you're away, or not have enough credit to cover your trip expenses.
  • Know your financial institution's restrictions on daily withdrawal limits. All financial institutions have them, but they shouldn't be a problem if you use ATMs for pocket money and charge major expenses, such as hotels, to your Visa card.
  • Make a copy of everything in your wallet. Keep a record of credit card account numbers and telephone numbers for reporting lost or stolen cards in a safe place.
  • Purchase your tickets using your Visa card. If tickets are lost, or your trip is cancelled, you'll have the receipt as proof of purchase.
  • Get in touch with your financial institution. Tell them where and when you'll be travelling - this can help ensure that your card isn't flagged for unusual activity.

During Your Trip:

  • An easy way to get local currency. With your Visa card you can access the Visa/PLUS ATM network. When landing in a foreign country, check the arrival and baggage claim areas at the airport for Visa/PLUS ATM signs for quick, easy access to local currency.
  • Use the security box or safe provided by the hotel. When sightseeing or going to the pool or beach, don't carry all your valuables with you. Never leave cards unattended in the hotel room, at the pool, or in a vehicle - locked or unlocked.
  • Contact Visa immediately if your card is lost or stolen.
    Remember, Visa is only a phone call away. Simply call the toll-free telephone number Visa provides in each country and you'll be linked to Visa Customer Care Services, 24/7. For a full listing of numbers, click here.

    If your card carries the emergency replacement feature, Visa will help replace a lost card while you travel, normally within one working day.
  • Keep sales slips as proof of purchase for customs or in case of a dispute, and for reconciling your account when you get home.
  • Shop with your Visa card. Visa cardholders receive a foreign exchange rate that is typically better than that used to convert cash by a local currency dealer.

    When traveling internationally, you may face additional options at the register. Some merchants offer the option to convert your purchases into your home currency. This is called Dynamic Currency Conversion (also known as DCC) and means the merchant - and not Visa - is converting the currency. While you may appreciate the convenience of knowing the exact price in your home currency at the point of sale, you should be aware that the merchant may charge you for this service. Visa requires that you be given a choice to either accept or decline DCC. In addition, Visa requires merchants offering this service to inform cardholders of the exchange rate including any applicable commissions or fees being charged. Learn more

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When you get home:

  • Keep your receipts and read your monthly statements carefully.
  • Contact your credit card issuer right away if you see a charge you don't recognize or if you notice any inconsistencies.

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Travelling to Europe?
Tips for Canadian cardholders traveling to the EU.

Use your Visa Debit Card when travelling