Code of Conduct for the Credit and Debit Card Industry in Canada

If there is a potential violation of the Code of Conduct that you would like to bring to Visa's attention, please complete all required fields and then click the submit button below to have your submission routed for review and response:

What policy element(s) of the code does your complaint pertain to?

Check at least one of the following boxes (or more, if applicable) and then provide further specificity in the space below:

Please describe your complaint in greater detail *: