To learn more about Visa online behavioral advertising and anonymous marketing reports, and to opt out of such uses of your personal information, please read below.
Personal Information We Collect
We collect Personal Information (information which can be used to identify an individual) you provide us through this website, as well as from other sources such as those described below. Examples of the information we may collect include:
Contact information (such as email, phone, and mailing address)
Visa card number
How you use the website
IP address and information about the devices you use to access this website, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, and Internet browser type and version you are using
We may receive information about you from other sources. For example:
We may get information from third parties who are authorized to give us information about you. For example, Visa may partner with social media or other partner websites who are authorized to share data about you under the terms and privacy policies of their respective services.
Visa may also monitor social media channels to learn about experiences with Visa that people choose to share, and we may respond to users through social media channels.
We may collect additional information when you give us your consent.
We may also collect or compile aggregated or de-identified information about website users such as enrollment numbers and demographic group information. To the extent that such information comprises non-Personal Information under applicable law, we may share this or any other non-Personal Information with third parties for any lawful purpose.
Cookies, tracking, and targeted advertising
We have adopted the use of the AdChoices icon, which may appear on the footer of this website and on certain targeted ads that you may see. You may click on this AdChoices icon to learn more information about the collection and use of your information or to opt out of such collection in the future. Please keep in mind that: (i) you will need to opt-out on each browser on each of the computers or devices that you wish to exclude; and (ii) even if you opt out, you may still receive ads that are not customized for you.
In addition, you may be able to take advantage of the tool to opt out of interest-based advertising developed by the Network Advertising Initiative and the Digital Advertising Alliance. Where available, this tool provides a list of parties that may target advertisements based on your online web-browsing activities and the ability to opt out of their use of your information for that purpose.
How we use Personal Information
We primarily use Personal Information about you to provide this website and related features to you and for the following purposes:
Fulfill your requests and respond to your questions and share your Personal Information with others when you ask us to do so
Send administrative information to you, such as changes to our terms, conditions, and policies
Administer promotions or contests in which you choose to participate
Facilitate social sharing functionality
Analyze and monitor website usage and to make general improvements
Help secure this website, prevent fraud and enforce our policies
Help personalize your website experience
Contact you about other Visa services, if you have given your consent or if otherwise permitted by applicable law
Perform other activities with your consent
Conduct data analysis and audits, develop new products, identifying usage trends, determine the effectiveness of our promotional campaigns, and operate and expand our business activities
As we reasonably believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our website legal terms; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or those of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
For additional purposes that are identified at or before the time that the information is used for such
We may use aggregated or de-identified information about website users or any other non-Personal Information for any lawful purpose, to the extent such information comprises non-Personal Information under applicable law.
How we share Personal Information
We may share Personal Information as described in this policy or as permitted or required by law, including:
With our service providers such as website hosting, data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing and other similar services.
With third party sponsors of promotions or contests in which you choose to participate
To comply with law or other legal obligations such as responding to subpoenas, including laws and other legal obligations outside your country of residence
To respond to requests from public and government authorities including those outside your country of residence
To protect our rights, operations or property, or that of our users
To investigate, prevent, or take action regarding potential or suspected illegal activities, fraud, threats to the personal safety of any person, or violations of our website legal terms
With other companies that are owned by, or related to, Visa, as allowed by law.
With a potential purchaser in connection with a transaction involving the sale of some or all of the business of Visa, a merger or internal acquisition.
With your consent
Please note that any information you post to public areas of this website, such as on our social media pages, may be seen by other visitors.
We may share aggregated or de-identified information about website users or any other non-Personal Information with third parties for any lawful purpose, to the extent that such information comprises non-Personal Information under applicable law.
Information may be located outside of Canada
Visa is part of a global payment network with affiliates, service providers and agents located in and outside of Canada. As a result, Personal Information may be processed and stored in other countries. While we use contractual and other measures to ensure protection of Personal Information, governments, courts, law enforcement or regulatory agencies in these other countries may be able to obtain disclosure of Personal Information through the laws of these countries.
You can choose not to provide us certain Personal Information when you use this website. However if the information requested is not identified as optional and you choose to not provide required Personal Information, then you may not be able to use the features of this website.
You can opt out of receiving promotional emails through this website by following the unsubscribe link in those email messages. You can opt out of receiving SMS text messages from Visa by replying STOP to any message.
You can learn more about Visa’s use of online behavioral advertising and how you can manage your choices for online behavioral advertising by clicking here.
To learn more about how Visa uses your data for anonymous marketing reports and to OPT-OUT of this use click here.
How you can access or edit your Personal Information
Parts of our website may allow you to review and edit your Personal Information that you have provided. You may also contact us at our contact details at the bottom of this policy to request access to, or that we update or correct, Personal Information about you in relation to this website.
How we protect your Personal Information
Visa maintains physical, technical, organizational, and administrative safeguards to protect Personal Information, including firewalls and encryption to help protect the Personal Information we collect.
Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, including any Personal Information you disclose to other organizations through or in connection with our website.
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
Use of the Website by minors
This website is not directed to individuals under the age of thirteen (13), and we request that these individuals do not use this website and that they do not provide Personal Information through this website.
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social insurance numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through this website.
How to contact Visa regarding your privacy concerns and questions
If you have questions or comments about our privacy practices, please email us at firstname.lastname@example.org or write to us at: Visa Canada Corporation, P.O. Box 124, Toronto, ON M5H 3Y2 Attention: Visa Chief Privacy Officer.