Your customers are protected by Visa’s Zero Liability Policy, as outlined below.
Use your Visa card to make purchases anywhere and you're protected from unauthorized use of your card or account information. With the Visa Zero Liability policy1, your liability for unauthorized transactions2 is $0-you pay nothing.
1 Visa's Zero Liability Policy covers Canada-issued cards and does not apply to anonymous Visa Prepaid*, Visa Purchasing, Visa Corporate, Visa Commercial, or any transactions not processed by Visa. Visa Cardholders must notify their financial institution immediately of any unauthorized use. For specific restrictions, limitations and other details, please refer to your issuer cardholder documentation.
*A Visa Prepaid Card will be considered anonymous if the cardholder's identity has not been validated by the issuing financial institution (for example, a Visa Prepaid Gift Card).
2 Financial institutions may exclude from the Zero Liability policy a transaction made by a person authorized to transact business on the account and/or a transaction made by a cardholder that exceeds the authority given by the account owner.