Visa’s Zero Liability Policy protects you against unauthorized transactions made using your Visa prepaid card, for example if your card is used fraudulently, lost or stolen. Visa's Zero Liability Policy covers Canada-issued cards and does not apply to anonymous Visa Prepaid*, Visa Purchasing, Visa Corporate, Visa Commercial, or any transactions not processed by Visa. Visa Cardholders must notify their financial institution immediately of any unauthorized use. For specific restrictions, limitations and other details, please refer to your issuer cardholder documentation.
*A Visa Prepaid Card will be considered anonymous if the cardholder’s identity has not been validated by the issuing financial institution (for example, a Visa Prepaid Gift Card).
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